Reference

Terms That Govern Your sathamatka Account

These terms set out the rules under which your sathamatka account operates — from how you open it to how withdrawals are processed and when access may be…

Account Eligibility by Local LawUPI & Paytm Transaction RulesWithdrawal Verification StepsSuspension & Termination RightsGoverning Jurisdiction

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What These Terms Cover and Who They Apply To

sathamatka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every person who creates an account on sathamatka.net and uses any feature available on the platform, including depositing funds via UPI, Paytm or PhonePe. Eligibility to open an account depends on local law in your state or territory; it is your responsibility

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to confirm that accessing this platform is permitted where you are located. We may update these terms at any time, and the revised version takes effect as soon as it is published on this page. Continuing to use your account after a revision means you have
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accepted the updated terms. If any clause is found unenforceable under applicable Indian law, the remaining clauses continue in full force.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT

Reach Us About Any Term or Condition

If a clause in these terms is unclear, or if you believe a rule has been applied incorrectly to your account, our support team is available to clarify.

Live Chat Start a live-chat session from any page on sathamatka.net to raise a terms query in real time. Our agents can pull up the relevant clause and walk you through how it applies to your account.

Email Support Send a detailed written query to our support address with your account email in the subject line. We log every email and reply with a reference number so you can track your terms dispute to resolution.

Help Centre Our self-serve help centre hosts plain-language explanations of every major clause, including how UPI and Paytm transaction limits interact with these terms. Check there first for faster answers.

POLICY STANDARDS

How We Handle Your Account Under These Terms

Each point below explains a specific area of account management governed by these terms — from how your data is stored to how you can request changes to your account details.

Data Retention

We retain your account data for as long as your account is active and for a period after closure as required by applicable law. You may request a summary of the data we hold by contacting support with your registered email.

Cookie Policy

Our platform uses cookies to maintain your session and remember your preferred payment method — for example, whether you last deposited via UPI or PhonePe. You can adjust cookie preferences in your browser settings at any time.

Account Security

You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact us immediately via live chat. We will lock your account while we verify your identity before restoring access.

Requesting Changes

To update your registered name, email or linked phone number, submit a request through the account settings page or email support. We verify every change request against the documents you provided at registration.

Dispute Process

If you dispute a transaction — whether a UPI deposit that did not credit or a withdrawal held in review — raise it within 30 days of the transaction date. We investigate and respond in writing within five business days.

Account Closure

You may close your account at any time by contacting support. Any balance remaining will be processed to your verified Paytm or PhonePe account after identity checks are complete, subject to any pending withdrawal review.

Frequently Asked Questions About These Terms

The questions below address the clauses our account holders ask about most often. If your question is not covered here, reach out through live chat or email and we will point you to the exact clause that applies to your situation.

Access and eligibility depend entirely on local law in your state or territory. It is your responsibility to confirm that using sathamatka is permitted where you are located before opening or continuing to use an account.

We update the published date at the top of this page whenever a revision is made. We may also send a notification to your registered email. Continuing to use your account after any update means you accept the revised terms.

No. Accounts are personal and non-transferable under these terms. Allowing another person to use your login credentials, or attempting to transfer account ownership, may result in immediate suspension without prior notice.

On account closure, we retain transaction records as required by applicable law but remove your active payment details from our systems after the retention period ends. You can request a data summary before closure.

Contact support within 30 days of the withdrawal date with your transaction reference. We will investigate the transfer status, liaise with the payment processor if needed, and respond in writing within five business days.

Yes. Actions such as using automated scripts, creating multiple accounts or providing false registration details are prohibited. We reserve the right to suspend or permanently close accounts where a breach of these terms is identified.

Reach our support team via live chat or email with your account email and a description of the issue. We will review the application of the clause against your account history and respond with our findings within two business days.

Terms That Govern Your sathamatka Account

Reach Us About Any Term or Condition

How We Handle Your Account Under These Terms

Data Retention

Cookie Policy

Account Security

Requesting Changes

Dispute Process

Account Closure

Frequently Asked Questions About These Terms

01 Do these terms apply to me if I am accessing sathamatka from a state where online platforms are restricted?

02 How will I know when these terms have been updated?

03 Can I transfer my sathamatka account to another person?

04 What happens to my UPI-linked account details if I close my account?

05 How do I dispute a withdrawal that has not arrived in my Paytm or PhonePe wallet?

06 Are there any activity restrictions linked to these terms that could affect my account?

07 Who do I contact if I believe a term has been applied incorrectly to my account?

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